Virtual Number Queries
Yes you can. You just need to have call divert activated on your device.
Tue, 21 Jun, 2016 at 5:11 PM
No. In most cases, we ask for 3 preferences for numbers so that whichever is available can be blocked and allocated to you. But since this is totally in h...
Tue, 21 Jun, 2016 at 5:12 PM
Generally, the whole process of blocking and activating an IVR takes 5-7 working days but sometimes if national holidays fall in between then they are not...
Tue, 21 Jun, 2016 at 5:12 PM
Yes it is possible but the complexity of IVR will determine whether it will be feasible at our end and how much cost will be involved. This one time devel...
Tue, 21 Jun, 2016 at 5:13 PM
You can change you current plan to other preferred plan anytime by contacting the POC. The change in plan will be implemented from the next month of appli...
Tue, 21 Jun, 2016 at 5:17 PM
There might be server issues for sometime due to too much load on the server at that moment. Incorrect mapping of email-id to the IVR number. A flag could...
Tue, 21 Jun, 2016 at 5:18 PM
DA might not be installed with proper Merchant code. Backend mapping might have been affected by some technical glitch. This would be taken care by the pr...
Tue, 21 Jun, 2016 at 5:18 PM
If its a recording message, the lag would exist for 3-4 times before its cached on the server. If its not a pre recorded message, then it’s a service prov...
Tue, 21 Jun, 2016 at 5:21 PM
It’s most probably a telecom operator issue. We will get it checked through the service provider.
Tue, 21 Jun, 2016 at 5:21 PM
IVR stands for Interactive Voice Response. In simple terms, this is generally a text to speech recording that plays when a Virtual Number is called. T...
Tue, 21 Jun, 2016 at 5:22 PM